01
The same vehicle, twice
Two itineraries overlap by one day and nobody notices until both clients are at the airport.
Safari OS · SAFOS
The operating system for safari operators.
One platform for the whole booking lifecycle — enquiry, quote, costing, itinerary, invoice, driver dispatch and post-trip marketing. Instead of an inbox, a spreadsheet and a WhatsApp group.
The daily failures
Nothing breaks loudly. It breaks at the gate.
02
An expired PSV licence
Discovered at the park gate, with guests in the vehicle, because the renewal date lived in someone’s head.
03
The invoice nobody chased
The trip is finished, the balance is unpaid, and the follow-up was somebody’s to-do note.
04
Margin that quietly leaked
Lodge bills come back higher than quoted, unreconciled, and the trip closes thinner than it looked.
The platform
Twenty-one modules, one thread from enquiry to invoice.
Each one replaces a place work currently disappears into.
01 · BOOKINGS & QUOTES
A pipeline, not an inbox
Every enquiry moves through a kanban board — enquiry, quoted, provisionally booked, confirmed, completed. A website enquiry inbox ingests form submissions from your own site and holds them for approval before they enter the pipeline.
02 · COSTING ENGINE
Cost sheets in USD and KES
Multi-currency cost sheets with live exchange rate sync, and an AI advisor that flags thin margins before the quote goes out.
03 · AI ITINERARY BUILDER
Day-by-day, publish-ready
Itineraries generated with Claude and published to a client portal as a travel-magazine layout.
04 · INVOICING & PAYABLES
Branded invoices, tracked
PDF invoices with VAT, bank transfer and M-Pesa details, payment status tracking, and supplier reconciliation against quoted margin.
05 · PARTNERS & FLEET
Nothing expires unnoticed
Guide and vehicle registry tracking PSV licence, insurance, guide certification and first aid expiry, with configurable alert windows. One-click WhatsApp driver briefing.
06 · DRIVER PORTAL
No login, no app
A token-linked page where drivers log live status — airport pickup complete, arrived at lodge — and ops sees it in real time.
07 · CLIENT PORTAL
Everything the guest asks for
A no-login mobile page with live itinerary, accommodation, packing list, document vault and post-trip feedback.
08 · WHATSAPP CRM
The thread, kept
Threaded message history against every booking, with automated pre-trip reminders at 30, 14, 7 and 1 day before arrival.
09 · AI INTELLIGENCE
Which enquiries are real
Conversion scoring — hot, warm, cold — on every enquiry, anomaly alerts for low margins and payment delays, and plain-English querying of your own revenue and arrivals data.
10 · CONTENT STUDIO
The trip, marketed again
Published itineraries become Instagram posts, blogs, newsletters and brochures in English, German, French and Spanish.
11 · OPERATIONS CALENDAR
Who is where, on what date
Vehicle and guide assignments laid across dates, so nothing double-books.
Built for the region
Built for how safaris actually run.
- Dual currency
- Quote, cost and invoice in USD and KES against a live rate.
- M-Pesa
- Payment details on every invoice, alongside bank transfer.
- Multi-park
- Itineraries that cross Kenya, Tanzania and Uganda in one booking.
- WhatsApp-first
- Because that is where clients and drivers already are.
- Weak signal
- Zero-login pages for drivers and guests, light enough for the road.
Security & roles
Your commercial data, properly fenced.
JWT sessions
Token-based authentication on every request.
Per-user 2FA
Second factor enforced account by account.
Immutable audit log
Who changed which price, and when.
Role separation
ADMIN, OPS and GUIDE see only what they should.
Book a demo
See it against your own season.
Forty-five minutes, walked through with a real itinerary of yours. We will talk pricing once we know your fleet and volume.
Prefer email? hello@safari-os.com